Tenants report a problem, you assign it, the vendor does the work and sends the invoice. Prop Rental OS keeps every step in one place instead of in texts and email threads.
Tenants submit requests with photos from their portal; urgent ones alert your staff by email and text.
Assign a vendor, set priority and track status. Staff can also create internal work orders that the tenant does not see.
Vendors see the jobs assigned to them, add notes and message your team.
Vendors send invoices from their portal for you to approve.
U.S. vendors fill in and sign the official IRS W-9 in their portal. You can hold payment until a W-9 is on file.
Work that needs the owner's approval goes to the owner portal.
Maintenance requests, work orders and vendor records are on every plan. Vendors signing in to their own portal is included on Growth, Pro and Enterprise.
A tenant submits a request, or your staff creates a work order.
Assign a vendor; they get an email invitation to their portal.
The vendor updates the job and sends the invoice for your approval.
So you know exactly what you are getting.
No. Vendor sign-in is part of your plan (Growth and up).
No. Each vendor sees only the jobs assigned to them.
Yes, if your staff created it. A request the tenant submitted always stays visible to them.
Monthly owner statements as PDF, ownership shares, W-9s collected online, and year-end 1099 totals for owners and vendors in one package for your accountant.
Read more →Give each property owner their own sign-in: statements, income and expenses, payouts and maintenance approvals for the properties they own, in English or Spanish.
Read more →Log each property visit with GPS check-in and check-out, and run room-by-room move-in and move-out checklists with photos to compare for deposit deductions.
Read more →
Prop Rental OS